AirMap for Drones is developed using the the provided SDK from aircraft manufacturers. The following troubleshooting steps are related directly to steps to be taken with aircraft functionality.
The following steps have resolved a majority of connection issues:
-Update aircraft and remote control firmware to the latest version
-Switch mobile devices.
-Switch connection cables.
-Set camera settings to "default".
-Close out the DJI GO 4 app and re-open the AirMap for Drones app.
If you continue to experience difficulties, please contact us at support@airmap.com for additional assistance.