There are a variety of reasons why LAANC authorizations are not being delivered. Ensure that the following factors have been considered:
- Ensure that the facility is participating in the FAA LAANC system: Regional Release
- LAANC is available ONLY in controlled airspace B,C,D and surface E. If you are submitting a flight in Class G airspace, it will not require LAANC authorization under commercial Part 107.
- Ensure that you are selecting "Part 107 Certified" under the mission type in the mobile applications: (iOS/Android) to display controlled airspaces:
- Ensure your phone number is E.164 phone number formatting.
- Certain mobile virtual network operators have difficulty receiving SMS messages when seeking LAANC authorization.
- SMS notification is not supported by Google Voice numbers
If issues still occur, please email email@example.com for additional assistance.